Openet Profile Manager
Harness the Power of Service Optimization Software
Operators' 'subscriber relationship' status in the value chain enables them to gather and maintain data required to build personal relationships with individual subscribers or with subscriber segments, encouraging customer loyalty and enabling effective up-selling and cross-selling of existing services. Such personal relationships and the customer understanding they enable can inform the operators' acquisition and development of new services, as well as control how the operator interacts with the customer at all levels of its operation.
The problem carriers face in leveraging their unique position is most subscriber data is 'tucked away' in disparate systems used only for one or two purposes and accessible to a smaller number of departments. In order to build a truly transactional, dynamic architecture in which data is collected, updated, aggregated, and utilized 'on demand' can enable a service provider to use the data and enrich a customer with information that is very valuable.
Openet Profile Manager is a fully dynamic system that works with legacy infrastructure, in a federated and/or centralized solution, to enable the flexibility needed to deploy next generation policies, new business models, sophisticated promotions, and comprehensive personalization across the entire range of services.
Contact us to find out more about how your organization will benefit from Openet Profile Manager.
Product Briefs
| Profile Manager |
A4  - Letter |
Subscriber Data Management - The Foundation to Make the Most of Every Customer
Subscriber data is rightly recognized as a strategic asset. As operators look to create more personalized and value-added interactions with their subscribers, they need to be capable of extracting more value from their data.
Click to Download - A4 - Letter
The Decision is Yours:‘Trusted Content Provider’ vs. ‘Dumb Pipe’
Learn how operators can capitalise on their customer insight by using intelligent platforms to build brand loyalty in a world where an increasing number of consumers seek multi-device, personalized, interactive experiences.
Click to Download - A4 - Letter
Subscriber Data Management: The Next Generation
Customers' data is clearly among the most valuable assets of video service providers. Yet, after many years of data-warehousing initiatives, operators are still frustrated by inconsistent, incomplete, or missing data. With the growing need for real-time data for management and operational decisions, industry-specific data models and robust data management processes have finally put a consolidated subscriber and service data architecture within the reach of service providers. This Webinar will address the latest developments in the field.
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